Customer Service - It's Not My Problem

Organization: Knowledge Essentials

Created by: Knowledge Team


Watch a customer rant online after getting the runaround from a service rep.  She just keeps getting transferred.  Finally, one rep takes on the problem and gets a glowing review. This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, "Customer Service Gone Viral."

Effective, Affordable Training Packages

Call 877-624-7226 for Special Pricing